3.1.7 REPORTING THE INCIDENT
When reporting an incident or when assistance is required, it is important
that the Master, as soon as possible, provides the Company, the P&I and/or
Hull and Machinery insurer or the correspondent with accurate information about
the type of assistance required.
Only accurate reporting to the Company or the insurers, will enable them to
instruct a surveyor with the appropriate expertise. When reporting, the Master
should clearly state
his name and position
the vessel’s and Company’s names
the agent’s name in the port or intended port of call
the position/location of the vessel
the nature of the incident
the urgency of the incident
any personal injury involved and the extent thereof
the attitudes shown or actions of protestors, claimants, authorities
or appointed surveyors
any threatened detention or arrest
the refusal to take delivery of the cargo
any notice or statement in which the vessel is held responsible
the vessel’s arrival/departure times
contact details for the Master and the vessel.
See also section 2.2.3 Reporting.