Rate this article:  

Table of contents

Gard Guidance Masters


When reporting an incident or when assistance is required, it is important that the Master, as soon as possible, provides the Company, the P&I and/or Hull and Machinery insurer or the correspondent with accurate information about

  • the incident
  • the type of assistance required.

    Only accurate reporting to the Company or the insurers, will enable them to instruct a surveyor with the appropriate expertise. When reporting, the Master should clearly state

  • his name and position
  • the vessel’s and Company’s names
  • the agent’s name in the port or intended port of call
  • the position/location of the vessel
  • the nature of the incident
  • the urgency of the incident
  • any personal injury involved and the extent thereof
  • the attitudes shown or actions of protestors, claimants, authorities or appointed surveyors
  • any threatened detention or arrest
  • the refusal to take delivery of the cargo
  • any notice or statement in which the vessel is held responsible
  • the vessel’s arrival/departure times
  • contact details for the Master and the vessel.

    See also section 2.2.3 Reporting.