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  5. 3.1 General response advice
  6. 3.1.7 Reporting the incident
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3.1.7 Reporting the incident

Gard Guidance Masters

3.1.7 REPORTING THE INCIDENT

When reporting an incident or when assistance is required, it is important that the Master, as soon as possible, provides the Company, the P&I and/or Hull and Machinery insurer or the correspondent with accurate information about

  • the incident
  • the type of assistance required.

    Only accurate reporting to the Company or the insurers, will enable them to instruct a surveyor with the appropriate expertise. When reporting, the Master should clearly state

  • his name and position
  • the vessel’s and Company’s names
  • the agent’s name in the port or intended port of call
  • the position/location of the vessel
  • the nature of the incident
  • the urgency of the incident
  • any personal injury involved and the extent thereof
  • the attitudes shown or actions of protestors, claimants, authorities or appointed surveyors
  • any threatened detention or arrest
  • the refusal to take delivery of the cargo
  • any notice or statement in which the vessel is held responsible
  • the vessel’s arrival/departure times
  • contact details for the Master and the vessel.

    See also section 2.2.3 Reporting.