The responsibility for our network of external service providers in Claims will be transferred to Thomas Nordberg, Head of Claims Services from Geir Sandnes, Deputy Chief Claims Officer, with effect from 20 February 2021.
As Head of Claims Services since last year, Nordberg is responsible for coordinating Gard’s efforts to further enhance our services and thereby the customer experience. Prior to his current role, Nordberg has been managing director of Gard’s offices in Gothenburg and London. He has also worked in our Hong Kong and Arendal offices in the past. He has experience both from Underwriting and Claims.
Geir Sandnes has had the responsibility for External Service Providers (ESPs) in Claims for some 15 years and has been a cornerstone in strengthening Gard’s positive ESP relationships, managing our ESP network, and representing us in the IG Correspondents Sub-Committee. The transfer of responsibility is done in view of increased responsibilities for Sandnes as Deputy Chief Claims Officer since last year.
‘I am very grateful to Geir for all his good work and efforts in this role, which I know he has enjoyed very much. Equally, I am grateful to Thomas Nordberg for taking on the responsibility,’ said Christen Guddal, Chief Claims Officer in Gard. ‘The services rendered to our Members and clients by our many correspondents, lawyers, surveyors, and experts is an integral and important part of our total service offering. Gard will continue to foster strong relationships with all ESPs and look forward to future collaboration.’