Helping our members and clients in the marine industries, to manage risk and its consequences
Our Members and clients face a variety of claims, from run of the mill to dramatic incidents never forgotten. Gard's claims organization efficiently handles risks, minimizes exposure, and resolves disputes, safeguarding clients' reputations for uninterrupted operations, regardless of claim severity.
We understand your needs
Gard is a long-term partner who understands the business of our Members and clients. Our claim handlers have a variety of background and offers customized services tailored to specific needs based on extensive expertise and years of experience.
Resources and expertise
Our claims handling service is equipped with dedicated process owners and specialized teams. Each member and client gets a designated Gard claims handler. Prompt assessment, resource allocation, and strategic planning occur upon receiving a claim. We prioritize knowledge sharing, enhancing expertise across insurance covers. Our P&I claims handlers work with the Hull & Machinery team for optimal outcomes. Alongside in-house resources, our global network of third-party providers offers local support and knowledge.
Collaborated casualty response – Gard as leading Hull and P&I insurer
Managing a significant claims portfolio for Hull & Machinery and related insurances, we're a major P&I club. Our experience highlights the benefits of a single insurer for crucial interests. An experienced claims leader efficiently handles administration and crises, instilling trust and facilitating practical settlements. Gard's claims handlers understand Hull and P&I, providing global expertise for cost savings and quick decisions. Clients with both P&I and Hull & Machinery coverage benefit from internal resolutions for any cover issues.
Efficient and focussed
We focus on being pragmatic, un-bureaucratic and “hands-on” in our approach to claims handling. Our experience enables us to stay focused on finding the best solution for our client; we draw on in-house specialists whenever necessary, irrespective of business area or geographic location.
We have over 200 professional claims staff across 13 offices worldwide, offering their knowledge and expertise in support of our Members and clients where and when they need it; whether it is provision of Club LOUs, on-site attendance, timely and accurate advice; or simply prompt settlement of the claim.
Gard is a member of
